The Bureau of Primary Health Care (BPHC) provides overall leadership, direction, coordination, and planning in support of the Nation's underserved communities and vulnerable populations by assuring access to comprehensive, culturally competent, quality primary health care services.
BPHC Offices
Office of the Associate Administrator (OAA)
Provides overall leadership, direction, coordination, and planning in support of BPHC programs. Specifically: (1) Establishes program goals, objectives, and priorities, and provides oversight to their execution; (2) plans, directs, coordinates, supports, and evaluates bureau wide management activities; and (3) maintains effective relationships within HRSA and with other HHS organizations, other federal agencies, state and local governments, and other public and private organizations concerned with primary health care, eliminating health disparities, and improving the health status of the nation's underserved and vulnerable populations.
Division of Workforce Management (DWM)
Plans, directs, and coordinates bureau-wide administrative management activities and serves as the organizational focus for bureau workforce staff development and evaluation efforts in support of organizational goals and objectives. Specifically: (1) Serves as the Bureau of Primary Health Care's principal source for administrative and management advice, analysis, and assistance; (2) provides strategic guidance and coordinates personnel activities for the bureau, including the allocation of personnel resources; (3) develops policies and procedures for internal operations, interpreting and implementing management policies, procedures and systems; (4) develops and coordinates bureau program and administrative delegations of authority activities; (5) provides guidance to the bureau on financial management activities; (6) provides bureau-wide support services such as continuity of operations and emergency planning, procurement planning and coordination, supply management, equipment utilization, workforce planning, printing, property management, space management, and management reports; (7) plans and implements strategies for development of staff and succession planning; and (8) coordinates bureau administrative management and workforce activities with other components within HRSA and HHS, and with other federal agencies, state and local governments, and other public and private organizations, as appropriate.
Office of Strategic Business Operations (OSBO)
Serves as the organizational focus for the development of the Bureau of Primary Health Care external affairs, organizational data development and analysis, and management information systems to meet the goals and objectives of the bureau. Specifically: (1) Serves as the bureau's focal point for communication and program information dissemination; (2) serves as the bureau's Executive Secretariat and focal point for records management policies and guidance; (3) leads strategic data analytics for bureau operations; (4) monitors bureau activities in relation to HRSA and HHS Strategic Plans; (5) serves as the bureau focal point for the design and implementation of management information systems to assist and improve program performance and internal operations; and (6) consults and coordinates bureau external affairs, business analytics, and information systems with other components within HRSA and HHS, and with other federal agencies, state and local governments, and other public and private organizations.
Office of Health Center Investment Oversight (OHCIO)
Oversees the Bureau of Primary Health Care's primary health care service delivery programs, including initiatives focused on special populations and associated activities within all HHS Regions. Specifically: (1) Oversees bureau primary health care service delivery programs for compliance with funding requirements; (2) monitors the performance of bureau primary health care service delivery programs, making programmatic recommendations and providing assistance to improve performance, where appropriate; (3) reviews findings, analyzes data, and provides recommendations through periodic and episodic grantee funding progress assessments; and (4) provides consultation to and coordinates activities within HRSA and HHS, and with other federal agencies, state and local governments, and other public and private organizations involved in the implementation of bureau primary health care service delivery programs.
Office of Health Center Program Monitoring (OHCPM)
Oversees the Bureau of Primary Health Care's primary health care service delivery programs, including those focused on special populations, and associated activities within all HHS Regions. Specifically: (1) Oversees bureau primary health care service delivery programs for compliance with program requirements; (2) provides assistance on program-related statutory/regulatory policy and program requirements; (3) reviews findings, analyzes data, and provides recommendations through periodic and episodic grantee compliance assessments; and (4) provides consultation to and coordinates activities within HRSA and HHS, and with other federal agencies, state and local governments, and other public and private organizations involved in the implementation of bureau primary health care service delivery programs.
Office of Policy and Program Development (OPPD)
Serves as the organizational focus for the development of the Bureau of Primary Health Care programs and policies. Specifically: (1) Leads and monitors the strategic development of primary care programs, including health centers, special population programs, and other health systems; (2) provides assistance to communities, community-based organizations, and bureau programs related to the development and expansion of primary care; (3) develops bureau capital programs and oversees loan guarantee programs, including the awarding of new grants under section 1610(b) of the PHS Act, under the Health Care and Other Facilities grant program, and under the Patient Protection and Affordable Care Act, Public Law 111-148; (4) leads and coordinates the analysis, development, and drafting of budget and policy impacting bureau programs; (5) provides support to the National Advisory Council on Migrant Health; (6) performs environmental scanning on issues that affect bureau programs; and (7) consults and coordinates with other components within HRSA and HHS, and with other federal agencies, state and local governments, and other public and private organizations on issues affecting bureau programs and policies.
Office of Quality Improvement (OQI)
Serves as the organizational focus for program quality including clinical and operational quality improvement, patient safety and risk management, data reporting, and program evaluation. Specifically: (1) Provides leadership for implementing bureau clinical quality improvement strategies/initiatives, including health information technology; (2) oversees the bureau's Federal Tort Claims Act medical malpractice liability programs, reviewing risk management and patient safety activities to improve policies and programs for primary health care services, including clinical information systems; (3) leads and coordinates the bureau's national and state technical assistance/programs and activities, including those focused on special populations; (4) identifies, provides assistance, and supports bureau programs around quality improvement and performance reporting activities; (5) oversees bureau programs related to health information technology and quality improvement; (6) serves as the bureau's focal point for the design and implementation of program evaluations and research; (7) coordinates and supports emergency preparedness and response for bureau programs; and (8) coordinates bureau/quality improvement and performance reporting activities within HRSA and HHS, and with other federal agencies, state and local governments, and other public and private organizations concerned with primary health care, eliminating health disparities, and improving the health status of the nation's underserved and vulnerable populations.
About BPHC
Health Center Program: Impact and Growth
HRSA’s Bureaus & Offices