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H H S Department of Health and Human Services
Health Resources and Services Administration
Primary Care: The Health Center Program

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FTCA Risk Management Webinars

The Bureau Primary Health Care is pleased to provide health care risk management resources to FTCA-deemed Health Centers and Free Clinics.    

The following webinars have been developed by ECRI Institute and are now available for viewing:

Clinical Risk Management Program IntroductionThis Webinar provides an overview of the Clinical Risk Management Services Web site and demonstrates how to use the e-Learn system to obtain continuing medical education (CME) credits.
Clinical Risk Management BasicsECRI Institute's Webinar, "Clinical Risk Management Basics" provides an overview of clinical risk management for ambulatory care, focusing on risk identification, prevention, and control.
Developing a Risk Management PlanECRI Institute's audio conference, "Developing a Risk Management Plan" provides an overview of the key elements of a risk management plan, steps to implementation, and monitoring for effectiveness.
Internal Event ReportingStrategies for implementing solutions to problems identified through event reporting and other risk identification techniques are reviewed.
DocumentationThe importance of complete, accurate, and timely documentation of medical care is reviewed, as well as common documentation inadequacies and their potential consequences for patient safety and risk management.
Safeguarding the FutureThis presentation reviews obstetrical liability and current malpractice trends in obstetrical practice.
Getting on the Right Track: Tracking Test Results, Hospitalizations, and No-Show AppointmentsThis presentation reviews the importance of tracking test results, no-show appointments and hospital visits in the health centers and free clinics.

Clinical Risk Management Basics Part II

This presentation follows "Clinical Risk Management Basics Part 1." It focuses on provider-to-patient and provider-to-provider communication, documentation, and clinical strategies for risk management.
Shoulder DystociaThis audio conference discusses important risk management strategies to mitigate risks related to shoulder dystocia during all stages of obstetrics care.
Getting it Right: Safe Practices for Medication AdministrationThis audio conference will provide strategies that health centers and free clinics can use to improve safety related to the medication administration process.

Best Practices For Preventing Missed, Delayed, or Incorrect Diagnoses

This audio conference discusses common claims and contributing factors related to diagnostic errors, including missed, delayed, and incorrect diagnoses.

Please visit the Clinical Risk Management Program section at the ECRI Institute website for additional resources like risk management guidance articles, sample policies and procedures, risk assessment tools, educational courses with CME credits, and more.

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Clinical Risk Management Program

Login to the ECRI Institutes Clinical Risk Management program to address your top risk management issues.

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