BPHC REACH: Reaching for Excellence & Advancing Community Health

We’re changing our Bureau. BPHC REACH will help us achieve these goals:

1. Identify and test new ways to accomplish our mission
2. Reduce effort by staff and health centers
3. Improve use of resources and tools

This has been a multi-year effort. We gathered input from health centers and strategic partners. Now we’re starting to take new approaches.

REACH Goals

• Become a "best place to work."
  • Organize operations to better use staff expertise.
  • Grow the next generation of leaders.
• Comply with program requirements.
  • Simplify program requirement assessments. 
  • Promote continuous compliance.
  • Reduce burden on grantees and staff.
• Implement grants successfully.
  • Provide more support to health centers as they use funding.
  • Produce better outcomes for patients and communities.
• Create high-performing grantees.
  • Develop a new framework for assessing how health centers perform.
  • Tailor technical assistance to help grantees improve.
• Be recognized as leader in primary health care.
  • Lead a national dialogue on primary care for our target groups.
  • Establish new priorities and actions in the field.

How we continue to improve

• Made changes to how we organize our Bureau. These are part of agency changes.
  • Federal Register Notice August 31, 2021: Statement of Organization, Functions, and Delegations of Authority
  • Federal Register Notice January 21, 2021: Statement of Organization, Functions, and Delegations of Authority
  • Updated organization chart: Bureau of Primary Health Care
• Added new functions and teams.
  • Support maximizing the impact of program funds
  • Activate health center innovation and learning communities
• Increasing our ability to conduct data analytics.
  • Run them regularly
  • Ensure they’re advanced and thorough
  • The Office of Strategic Business Operations will be the center of this activity.
• Boosting staff talents and expertise.
  • Meet the needs of our grantees
  • Promote staff development
• Changing how we monitor health centers.
  Shift from geographic, generalist to a specialized, functional approach.
  • The Office of Health Center Program Monitoring will ensure health centers meet or exceed requirements.
  • The Office of Health Center Investment Oversight will focus on supplemental funding. They’ll support health centers in achieving the intended outcomes.
• The names of our Offices of Policy and Program Development and Quality Improvement won’t change.
• These four offices will promote innovation and performance. They have multiple aims: To improve outcomes. To increase health equity. To reduce health disparities.
• We describe all of our offices on Career Opportunities.
• Focusing on employees' experience.
  The Division of Administrative Operations is now the Division of Workforce Management. Promoting excellence in operations. 

Stay up-to-date with BPHC REACH

• Frequently Asked Questions (FAQs)
• Attend Today with Macrae: Health Center Updates sessions
  • Review the Technical Assistance calendar for upcoming dates.
  • Watch recent recordings on COVID-19 Information for Health Centers and Partners
• Primary Health Care Digest archive
• Key Staff for BPHC