We commit to giving you the best support
Read the BPHC Customer Service Standards. We apply these to your entire experience whenever we interact with you.
Use our BPHC Contact Form to ask us a question or get support. This central location lets you access our specialized teams.
8 a.m. – 8 p.m. ET, Monday – Friday (except federal holidays)
Our goal is to respond to you accurately and quickly—within one to two business days. If we need more time, we’ll acknowledge your request. Then we’ll resolve it as quickly as we can, and provide you updates along the way.