Patient Safety Awareness Week

Special Program! Becoming a High Reliability Organization

Featuring Kathleen M. Sutcliffe, PhD
March 17, 2021
1:00 p.m. to 2:30 p.m. eastern time
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Dr. Kathleen Sutcliffe

High reliability organizations sustain safe practices and avoid failures despite operating in hazardous conditions and complex environments. Concepts of high reliability are incorporated in the military, aviation, and oil and gas production; they can also be applied to improve the safety of healthcare delivery due to the significant safety risks associated with patient care.

Please join us on March 17, 2021, at 1:00 p.m. eastern time for a special program in honor of Patient Safety Awareness Week featuring Kathleen Sutcliffe, PhD. Dr. Sutcliffe, Bloomberg Distinguished Professor at Johns Hopkins University and an internationally recognized expert in management and organization theory, will discuss high reliability organizing as the next wave of innovation in keeping patients safe. She will cover the fundamentals of high reliability, helping healthcare organizations learn how they can operationalize these concepts and become more highly reliable. 

Register now HRSA BPHC exit disclaimer.

Kathleen Sutcliffe, PhD, is a Bloomberg Distinguished Professor at Johns Hopkins University with appointments in the Carey Business School, the School of Medicine, the School of Nursing, the Bloomberg School of Public Health, and the Armstrong Institute for Patient Safety and Quality. She is recognized as an international leader in high reliability, organizational safety, and resilience and has been published widely in healthcare and management journals. Read her full bioHRSA BPHC exit disclaimer

This year’s event is hosted by the HRSA Bureau of Primary Health Care and Patient Safety Awareness Week partners from the Agency for Healthcare Research and Quality, the National Practitioner Data Bank, and Indian Health Service.


Information provided by ECRI is not intended to be viewed as required by ECRI or the Health Resources and Services Administration, nor should these materials be viewed as reflecting the legal standard of care. Further, these materials should not be construed as dictating an exclusive course of treatment or procedure. Practice by providers varies, including based on the needs of the individual patient and limitations unique to the institution or type of practice. All organizations should consult with their clinical staff and other experts for specific guidance and with their legal counsel, as circumstances warrant.

Date Last Reviewed:  March 2020