Sample HCCN Communications Plan
The fiscal year (FY) 2024 Health Center Controlled Networks (HCCNs) Non-Competing Continuation (NCC) progress report requires an updated Communications Plan only if it has changed, or you anticipate changes before the end of the period of performance (July 31, 2025).
Use this sample for reference only. Refer to the FY 2024 HCCN NCC progress report instructions available on the HCCN TA webpage for detailed instructions.
|Communication Topic Area
|Communication Activity Description(s)
|PHC Target Audience
|Change(s), Rational for Change(s), and Effective Date
|Identify and address PHCs’ needs and challenges
|Solicit needs and challenges encountered by PHCs through optional web-based survey (scheduled to optimize responses and reduce survey fatigue) hosted on HCCN web-portal. Included phone-based follow-up. Results will be used to create targeted messaging about available health IT and data resources to subsets of PHCs based on identified needs, challenges, and interests.
|Web-based survey with option for phone follow-up
|Health IT Coordinator
Added the ability to conduct phone surveys to follow up on PHC survey to get a deeper understanding of the community needs and challenges.
|Inform PHCs of health IT and data resources
|Subset of PHCs, based on identified need and resource
|N/A: No Changes
|Make available a web-based survey on the HCCN web-portal to gather feedback from PHCs throughout the year. All communications with PHCs will refer them back to the survey to encourage feedback. Response to survey will be anonymous and optional.
|Quality Improvement Team Lead
|N/A: No Changes