Site Visit Resources

Health Center Program Site Visit Protocol

The Health Center Program Site Visit Protocol (SVP) is the Health Resources & Services Administration’s tool for assessing compliance with Health Center Program requirements during Operational Site Visits and, when appropriate, other types of site visits at health centers. The SVP is designed to provide HRSA the information necessary to perform its oversight responsibilities using a standard and transparent methodology that aligns with the Compliance Manual. Health centers also may use this guide to conduct Health Center Program requirement self-assessments.

Primary Care Association (PCA) Site Visit Guide

The Primary Care Association (PCA) Site Visit Guide (PDF - 757 KB) is HRSA’s standardized review instrument used to review and verify PCA activities, as outlined in their approved work plans and the funding guidance. Additionally, this visit will be used to outline key PCA accomplishments, strengthen the relationship between HRSA and PCAs, and identify promising practices in supporting the training and technical assistance (T/TA) needs of health centers. PCA site visits will be conducted once every project period by one to two consultants and a site visit report will be shared with the PCA.

Health Center Controlled Network (HCCN) Site Visit Guide

The Health Center Controlled Network (HCCN) Site Visit Guide (PDF - 384 KB) is HRSA’s standardized review instrument used to review and verify HCCN activities, as outlined in their approved work plans and the funding guidance. This site visit guide serves to define the aims, requirements, and processes for a site visit to an HCCN. The intended audience for this site visit guide are both HCCN staff and site visit consultants. By experiencing and observing HCCN activities in-person, site visits will contribute to an overall understanding of what works and does not work, and identify needed resources.

Federal Tort Claims Act (FTCA) Health Center Program Site Visit Protocol

The Federal Tort Claims Act (FTCA) Site Visit Protocol (PDF – 618 KB) streamlines the HRSA process for conducting Health Center Federal Tort Claims Act (FTCA) Program site visits to support its responsibility to ensure compliance with the FTCA deeming requirements found in 42 U.S.C. 233(h) and (q). FTCA site visits are distinct from Health Center Program Operational Site Visits (OSVs) under section 330 of the Public Health Service Act. FTCA site visits enable HRSA to objectively assess and verify the implementation of FTCA deeming requirements and provide technical assistance (TA) to health centers as needed and appropriate.

Date Last Reviewed:  January 2019