Frequently Asked Questions
Have questions on the Site Visit Protocol? View Frequently Asked Questions.
Site Visit Tools
SVP tools to assist health centers prepare for a site visit:
- Health Center Self-Assessment Worksheet for Form 5A: Services Provided (PDF - 3 MB)
- Examples of Credentialing and Privileging Documentation
- Operational Site Visit Documents Provided by HRSA
- Consolidated Documents Checklist (PDF - 561 KB)
- Operational Site Visit (OSV) Exit Conference Tracking Resource (PDF - 268 KB)
- The Operational Site Visit (OSV): Answers to commonly asked questions (Video)
- Onsite Interviews and Interactions
- Sampling Review Resource Guide
Additional tools are added as they become available.
Health Center Program Compliance Manual
HRSA’s Bureau of Primary Health Care (BPHC) is responsible for effective and efficient oversight of the Health Center Program. This includes ensuring that health centers are compliant with statutory and regulatory requirements for the Health Center Program. The Health Center Program Compliance Manual is the principal resource to assist health centers in understanding and demonstrating compliance with Health Center Program requirements. View the Health Center Program Compliance Manual.
Progressive Action Conditions Library
Health centers that fail to demonstrate compliance as described in the Health Center Program Compliance Manual will receive a condition of award/designation. The Health Center Program uses a standard set of conditions outlined in the Progressive Action Conditions Library that describes how health centers can demonstrate compliance with health center program requirements. View the Progressive Action Conditions Library.
Archived Site Visit Protocol
Need to access an archive copy of the Site Visit Protocol that was effective April 2023 to October 2023? Submit a request through the BPHC Contact Form, and select: “Site Visit Protocol General Inquiry.”