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Health Center Program Compliance Frequently Asked Questions (FAQ)

Can’t find your answer here? Please submit your question through the BPHC Contact Form and select the appropriate issue type, or call Health Center Program Support at 1-877-464-4772.

The term “site visit” in these FAQ refers to:

  • Operational Site Visits (OSVs) conducted for awardees
  • OSVs conducted for look-alikes
  • Initial Designation (ID) site visits conducted for look-alike applicants

The information in these FAQ only relates to requirements and processes of the HRSA Health Center Program.

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Health Center Program Compliance Manual

Site visit process

Required and additional health services

Clinical staffing

Sliding fee discount program

Key management staff

Contracts and subawards

Conflict of interest

Billing and collections

Board authority

Board composition

Federal Tort Claims Act

Compliance assessment and Progressive Action

Scope of project

Technical assistance

Unobligated balances (UOB)

For more information on HRSA grants management, refer to the Manage Your Grant page and FAQs.