Quality Improvement Fund (QIF) - Innovation and Quality Improvement

On this page:

• QIF Optimizing Virtual Care
  • Virtual Care Implementation Briefs
  • Journey Maps
  • Awardee Stories
• QIF Maternal Health
• QIF Transitions in Care for Justice-Involved Populations
• Contact us

The Health Center Quality Improvement Fund (QIF) supports health centers to pilot new ideas and projects to improve primary care services and delivery.

Using QIF funding, health centers test ideas and learn from each other.

We will:

• Analyze and share promising practices and lessons learned
• Share solutions and scale them across the Health Center Program

How we expect to make an impact

We want to accelerate innovative advancements in how health centers deliver care.

The goal is to improve health outcomes and reduce health disparities for medically underserved and vulnerable populations.

QIF-Optimizing Virtual Care

Twenty-nine (29) health centers received funding for QIF-Optimizing Virtual Care (OVC) to help develop, implement, and evaluate new strategies for virtual care. These strategies help increase access to care and improve clinical quality.

Virtual Care Implementation Briefs

QIF-OVC award recipients share insights and lessons learned. Get ideas and tips for new or improved virtual care.

• Preparing for Launch: Early Lessons Learned from Health Centers on Staffing and Patient Engagement for Virtual Care (PDF - 257 KB)
• Preparing for Launch: Early Lessons Learned from Health Centers on Selecting New Technology and Tools for Virtual Care (PDF - 311 KB)
• Accessing Virtual Care: Insights from Patient Use of Real-Time Telehealth at Health Centers Optimizing Virtual Care (PDF - 434 KB)
• Adapting Virtual Care Delivery: Health Center Strategies for Addressing Patient and Clinical Challenges (PDF - 306 KB)
• Virtual Care Settings: Lessons Learned from Delivering Virtual Care in Clinic and Community Settings (PDF - 323 KB)
• Measuring Social Determinants of Health: Exploring Strategies to Reduce Disparities in Accessing Virtual Care (PDF - 432 KB)
• Financial Sustainability: Insights for Health Centers Implementing Virtual Care Activities (PDF - 357 KB)
• Enhancing Virtual Care Operations: Lessons Learned to Support Organizational Readiness for Virtual Care Delivery (PDF - 416 KB)

Journey maps

Understand the challenges some patient groups experience with virtual care, and learn how to make it easier for patients to access.

Begin here: Guide to the Virtual Care Journey Maps: Background, Tips, and Glossary for Review (PDF - 218 KB)

• People Experiencing Homelessness in Urban Areas Accessing Synchronous Telehealth for Primary Care (PDF - 474 KB)
• Older Adults in Rural Areas Using Remote Patient Monitoring Technologies to Manage Chronic Conditions (PDF - 526 KB)
• Pregnant Residents of Urban Public Housing Using a Health App for Prenatal Care (PDF - 559 KB)
• Adolescents Using Telehealth for Mental Health Care at Urban School-Based Service Sites (PDF - 540 KB)

Create your journey map:

• Build Your Own Journey Map Worksheet and Instructions (PDF - 1 MB)
• References for OVC Journey Maps (PDF - 809 KB)

Awardee stories

• New York City Health Center’s Virtual Technology Reaches More Patients Than Ever
• Teledentistry Emerges in the Rocky Mountains
• Health Center Using Virtual Behavioral Health Measurement Tool
• Health Center Expands Telehealth Access Through Digital Literacy Program and Kiosks
• Medical Home at Home Program Provides Comprehensive Care to Patients with Chronic Diseases
• Health Center Launches Digital Diabetes Management Program Through Remote Patient Monitoring

QIF-Maternal Health

Thirty-six (36) health centers received funding for QIF-Maternal Health (QIF-MH) to develop and pilot care delivery models. These models must be innovative, patient-centered, and scalable. They must also address the clinical and health-related social drivers of disparities in maternal health.

QIF-Transitions in Care for Justice-Involved Populations (TJI)

Health centers will use the FY 2025 QIF-TJI funding to strengthen transitions in care for people who will soon be released from jail or prison.

This increases their access to community-based, high-quality primary care services.

Contact us

QIF Health Center Program Support

Complete the BPHC Contact Form.

Call 877-464-4772 (select option 1) from 8 a.m. to 8 p.m. ET, Monday through Friday (except federal holidays).