Quality Improvement Awards (QIA)

To improve the overall quality, efficiency, and value of the health care services provided by the nation’s health centers, and to celebrate their recent achievements in providing care to more than 28 million patients, HRSA provides Quality Improvement Awards (QIA). These awards recognize the highest performing health centers nationwide as well as those health centers that have made significant quality improvement gains from the previous year.

The QIA support HRSA’s strategic goal to improve access to quality health care and services, and supports the U.S. Department of Health and Human Service’s goal of promoting a value-based payment system by improving the quality, breadth of services, modernization, efficiency, and overall value of primary health care delivered by health centers.

In FY 2019, the U.S. Department of Health and Human Services (HHS) announced nearly $107 million in Quality Improvement Awards to 1,273 health centers across all U.S. states, territories and the District of Columbia. Health centers will use these one-time grant funds to expand their achievements in clinical quality improvement, care delivery efficiency, and the overall value of health care in the communities they serve.

QIA Categories

  • Improving Quality of Care Awards recognized health centers that improved quality of care between 2017 and 2018 in these three subcategories:
    • National Quality Leaders ranked in the top 1-2% of all health centers in one or more of the clinical quality measures (CQMs) that promote behavioral health, diabetes health, and heart health in 2018.
    • Health Center Quality Leaders achieved the best overall clinical performance among all health centers and achieved Gold (top 10%), Silver (top 11-20%), or Bronze top (21-30%) for clinical quality measures (CQMs) in 2018.
    • Clinical Quality Improvers demonstrated at least 15% improvement on a clinical quality measure (CQM) from 2017 to 2018.
  • Access Enhancer Awards recognized health centers that increased the total number of patients served and the number of patients receiving comprehensive services between 2017 and 2018.
  • Value Enhancer Awards recognized health centers that improved the delivery of cost efficient care as compared with the national average, while also increasing quality of care and improving patient access to comprehensive services between 2017 and 2018.
  • Health Disparities Reducer Awards recognized health centers that met or exceeded the Healthy People 2020 goals, or made at least a 10% improvement across different racial/ethnic groups between 2017 and 2018.
  • Advancing Health Information Technology (HIT) for Quality Awards recognized health centers that utilized five HIT services and/or telehealth services to increase access to care and advance quality of care between 2017 and 2018.
  • Patient Centered Medical Home Recognition recognized health centers with patient centered medical home (PCMH) recognition in one or more delivery sites.

Badges and Certificates

HRSA also recognizes quality improvement achievements with badges on a health center’s program awardee data page on the HRSA website and printed certificates, which are mailed to select award recipients.

See what the badges look like.

Date Last Reviewed:  October 2019

Technical Assistance Resources

Fiscal Year 2019 Quality Improvement Awards (QIA) Technical Assistance Webinar

September 5, 2019 at 2:00 p.m. ET

508 Compliant Presentation (PDF - 1.97 MB)

On Demand Webinar Recording HRSA Exit Disclaimer (The PDF in the file share within this recording is not 508 compliant. 508 Compliant Presentation (PDF - 1.97 MB))

Overview of the purpose and impact of the QIA, eligibility, and award criteria for the 2019 awards.

Contact Us

For additional information, please contact the QIA Team at BPHCQI@hrsa.gov.