Health Center Program Site Visit Protocol

Health Resources and Services Administration (HRSA) site visits support the effective oversight of the Health Center Program. Operational Site Visits (OSVs) provide an objective assessment and verification of the status of each Health Center Program awardee's or look-alike’s compliance with the statutory and regulatory requirements of the Health Center Program. In addition, HRSA conducts site visits to assess and verify look-alike initial designation applicants for compliance with Health Center Program requirements to inform initial designation determinations.

The Health Center Program Site Visit Protocol (SVP) is the tool for assessing compliance with Health Center Program requirements during OSVs. The SVP is designed to provide HRSA the information necessary to perform its oversight responsibilities using a standard and transparent methodology that aligns with the Health Center Program Compliance Manual (Compliance Manual).

Download the entire SVP (PDF - 1 MB) or download specific SVP sections:

 

Site Visit Resources

SVP Tools

The following tools are available to assist health centers in preparing for their site visit:

Frequently Asked Questions

Have questions on the Site Visit Protocol? View Frequently Asked Questions.

Health Center Program Compliance Manual

The Health Resources and Services Administration’s (HRSA) Bureau of Primary Health Care (BPHC) is responsible for effective and efficient oversight of the Health Center Program. This includes ensuring that health centers comply with applicable statutory and regulatory requirements for the Health Center Program. The Compliance Manual is the principal resource to assist health centers in understanding and demonstrating compliance with Health Center Program requirements. View the Health Center Program Compliance Manual.

Progressive Action Conditions Library

When HRSA determines that a health center is not demonstrating compliance with one or more of the Health Center Program requirements, a condition(s) is placed on its Notice of Award/Look-alike Designation. The uses a library of standard conditions that follows its Progressive Action policy and process, which fully aligns with the Compliance Manual. View the Progressive Action Conditions Library.

Previous Site Visit Protocol 

Need to access an archived copy of the site visit protocol that was effective January 2018 to August 2018? Submit a request through the Health Center Program Support, and select Issue Type: “Compliance Manual."

Date Last Reviewed:  November 2018